Returns Policy

While we hope that you are satisfied with any products purchased, from time to time you may wish to cancel or return goods.

You can cancel your order at any time up to 7 working days after the day of delivery. If you wish to cancel your order please contact the parts department at Rattray ATV on 01764 664994 or email to obtain confirmation of cancellation.

While you do not need to give a reason when cancelling an item we appreciate your feedback so we can improve our service in the future.

If you cancel your order after goods have been dispatched goods must be returned in their original condition at your own expense, prior to any refund being processed.  

We reserve the right to deduct monies due to goods being returned damaged and/or as a restocking fee.

Special Order goods are excluded from our returns policy.

Should you wish to return goods out with the cancellation period or goods are faulty please contact the parts department on 01764 664994 or and we will deal with the matter in accordance with your legal rights.

This policy does not affect your legal rights.